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Frequenly Ask & Questions.

About Account & Members:

How to book chauffeur service?

Answer

Fill in the booking form or call our customer care helpline no.

Do you also offer chauffeur service outside Dubai?

Answer

Yes, we offer service all over UAE. We also offer Oman Visa Run.

Which car do you have available?

Answer

We always have car available for you. We have more than 20+ cars in our fleet. You may see all of our car options in the fleet page.

Do you have stretched limousine?

Answer

Yes, we have.

How is the payment done?

Answer

You can pay cash directly to the driver, deposit it to our bank account, or pay using your credit card.

Do I need to pay in advance to reserve the car?

Answer

Good news! We may reserve the car for you even without advanced payment. You may pay cash directly to the driver.

Other Questions:

Does your driver know English?

Answer

Yes! Our drivers can speak, read, and write in English. Some can even speak in Arabic. They are also wearing formal uniform and are very familiar with locations.

How much does it cost to book for one way transfer, half day, or full day?

Answer

While making the booking, based on the duration, distance and type of booking, appropriate amount will be displayed to you. For more assistance please call our customer care.

Do I get a discount if I require service for more than a day?

Answer

Yes, of course! Rates are flexible depending on your requirement.

What is your cancellation policy?

Answer

If the booking is cancelled with less than 6-hour notice, booking will be charged for full amount. On the spot cancellation will also be charged for the same rate.